List of Features

With a360’s Hosted PBX VoIP phone system you get dozens of great features and state of the art IP equipment from vendors like Polycom, Linksys, Cisco and others.

Auto-attendant
Professional greeting with multiple directories allowing your clients to quickly find the department
or person they need.

Virtual Extensions
You can have different extensions for Accounting, Sales, Operations– anything! These calls can be automatically transferred to any person, cell phone or to voicemail– a perfect option for companies with work-from-home or traveling employees.

Name Directory
With this service, callers will hear the following message: “If you know your party’s extension, you may enter it at any time or press 9 for a name directory;” There may only be one name in the directory, but your caller will never know!

Live Connect
Calls are sent directly to you cell phone, bookkeeper, whomever you choose. Your customers will be able to reach you immediately, no matter where you are.

Marketing On Hold
While the caller transfers to your phone, they will hear your unique marketing message. This adds a feel of professionalism to your Remote PBX.

Directory Assistance
Potential clients can find your company by dialing 411.

Virtual Departments
Create extensions such as Marketing, Support and Sales. This option gives your business a large impression.

Virtual Fax To Email
A local number that receives faxes and delivers them to your email address in PDF format.

Message Waiting Indicator Via cell phone text paging or email delivery.

Professional Greetings
We provide professional in-house voice talent to give your company a Fortune 500 sound. Male and Female greetings available.

Customized Music on Hold during the Transfer
Choose from standard music list or create your own.

Find-me/Follow-me with Voicemail (if you are unavailable)
Real time transfer to a phone or extension.

National Coverage
Transfer find-me/follow-me calls anywhere.

E-mail delivery of messages (full .wav file)
Receive your voicemail as an attached file to your Inbox.

Daytime/Afterhours Menus
Set schedules for different menus or auto attendants.

Information only boxes
A voicemail that only plays messages/announcements.

Calendar-Driven Menus
Schedule changes in the routing or forwarding of calls and messages.

Web-based Administration
Make changes to your phone systems directly from your Web access panel.

Dial by name and Dial by Extension
Customized configuration based on your business needs. Web Access with control over settings like FindMe, Transfer Number, Call Logs, Message Activity and Caller ID Log.