answer360 telecommunications
 

Executive Team

Steve Keys
President / CEO

Steven A. Keys brings a wealth of technology and entrepreneur experience to the voice market. He possesses an in-depth understanding of how to scale businesses with dynamic potential. His broad understanding of leveraging leading edge technology and business processes to solve problems was demonstrated in the launch and growth of MediaPrise, Keywinn Development and Forza. His strong commitment for building highly customer-centric teams is substantiated by his multiple management awards.

Before joining the telecommunications industry, Keys spent 15 years with IBM, leading the worldwide sales force automation development and implementation effort. His past experience with IBM includes several executive management positions managing software development projects. Keys received his BS degree in Finance from Park College Missouri.

Scott Branch
Marketing

Mr Branch leads the Marketing efforts for answer360 where he oversees a plethora of duties for answer360, including but not limited to; business development, sales force training, product development, promotions and marketing strategies.

He brings with him a decade’s worth of sales and marketing experience in fields ranging from online affiliate marketing to the printing industry. His varied marketing background, in the Banking and Finance, Technology and Media industries enables him to being a diverse set of experiences and skills to answer360. He is a perfect fit for answer360 with his commitment to the customer first, and his eye for detail makes Scott a great addition to the answer360 team.

Mr. Branch holds a BS in Marketing from Goldey-Beacom College.

Mohit Mehra
Client Services

Mr. Mehra leads the Client Services department for answer360. He brings extensive knowledge and experience in the area of Client Services. Mr. Mehra develops and conducts ongoing Client Satisfaction training for answer360.

His experience of managing Client Services Support including Call Center management includes Fortune 500 companies such as Microsoft, AMEX and Hutchison Max. Mr. Mehra holds his BS in Accounting and Finance and his MBA in Marketing and HR.

Kassie Mason
Customer Account Management

Kassie leads the configuration account management and customer support areas for answer360. Her previous telecommunications experience has been focused on client services, account configuration and sales. Her wealth of customer service and support experience elevates a culture within answer360 of providing a first class experience
for our many customers.

Her commitment to customer service has resulted in various awards and acknowledgements within the industry.

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