Executive Team
Steve Keys
President / CEO
Steven A. Keys brings a wealth of technology
and entrepreneur experience to the voice market. He possesses an
in-depth understanding of how
to scale businesses with dynamic potential. His broad understanding
of leveraging leading edge technology and business processes to solve
problems was demonstrated in the launch and growth of MediaPrise,
Keywinn Development and Forza. His strong
commitment for building highly customer-centric teams is substantiated
by his multiple management awards.
Before joining the telecommunications industry, Keys spent 15 years
with IBM, leading the worldwide sales force automation development
and implementation effort. His past experience with IBM includes
several executive management positions managing software development
projects. Keys received his BS degree in Finance from Park College
Missouri.
Mohit
Mehra
VP, Client Services
Mr. Mehra is the VP, Client Services of answer360.
He brings extensive knowledge and experience in the area of Client
Services. Mr. Mehra develops and conducts ongoing Client Satisfaction
training for answer360.
His experience of managing Client Services
Support including Call Center management includes Fortune 500 companies
such as Microsoft, AMEX and Hutchison Max. Mr. Mehra holds his BS
in Accounting and Finance and his MBA in Marketing and HR.
Kassie Mason
Director, Customer Account Management and Technical Support
Kassie leads the configuration account management
and customer support areas for a360. Her previous telecommunications
experience has focused on client services, assisting thousands of customers
to leverage the benefits and features of VoIP. She has been recognized
by clients for her commitment to being customer centric and providing
a first class customer experience.
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