answer360 telecommunications
 

Executive Team

Steve Keys
President / CEO

Steven A. Keys brings a wealth of technology and entrepreneur experience to the voice market. He possesses an in-depth understanding of how to scale businesses with dynamic potential. His broad understanding of leveraging leading edge technology and business processes to solve problems was demonstrated in the launch and growth of MediaPrise, Keywinn Development and Forza. His strong commitment for building highly customer-centric teams is substantiated by his multiple management awards.

Before joining the telecommunications industry, Keys spent 15 years with IBM, leading the worldwide sales force automation development and implementation effort. His past experience with IBM includes several executive management positions managing software development projects. Keys received his BS degree in Finance from Park College Missouri.

Mohit Mehra
VP, Client Services

Mr. Mehra is the VP, Client Services of answer360. He brings extensive knowledge and experience in the area of Client Services. Mr. Mehra develops and conducts ongoing Client Satisfaction training for answer360.

His experience of managing Client Services Support including Call Center management includes Fortune 500 companies such as Microsoft, AMEX and Hutchison Max. Mr. Mehra holds his BS in Accounting and Finance and his MBA in Marketing and HR.

Kassie Mason
Director, Customer Account Management and Technical Support

Kassie leads the configuration account management and customer support areas for a360. Her previous telecommunications experience has focused on client services, assisting thousands of customers to leverage the benefits and features of VoIP. She has been recognized by clients for her commitment to being customer centric and providing a first class customer experience.

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